.panel,.panel-group .panel,.panel-group .panel-heading,.panel-group .panel-body{border-radius:0}.panel-title{font-family:Tahoma}.mx-datepicker{width:100%!important}.rtl .mx-icon-calendar,.rtl .mx-icon-clear{left:8px;right:auto}.report-column-element{min-width:max-content;min-height:30px}.column-label,.form-check-input{cursor:pointer}.drag-btn{cursor:move;visibility:hidden}.report-column-list:hover>.drag-btn{visibility:visible}.report-column-list{cursor:default}.report-column-list:active{color:#212529!important;background-color:#0000!important}.column-list-btn-element{background-color:#fff;width:100%;padding:10px 10px 10px 0;position:sticky;bottom:0}#scrollable-ul{border:1px solid #dcdcdc;min-width:300px;max-height:280px;padding:10px 10px 0;overflow:auto}.hue-1[data-v-f98fb83b]{--h:#2b8fc4;--hbg:#eaf5fc;--hln:#cfe8f6;--hsh:#2b8fc459}.hue-2[data-v-f98fb83b]{--h:#6a5cd8;--hbg:#f0eefc;--hln:#ddd8f7;--hsh:#6a5cd852}.hue-3[data-v-f98fb83b]{--h:#c58318;--hbg:#fdf4e5;--hln:#f6e5c4;--hsh:#c5831852}.hue-4[data-v-f98fb83b]{--h:#1f8f88;--hbg:#e8f6f5;--hln:#c9e9e6;--hsh:#1f8f8852}.hue-5[data-v-f98fb83b]{--h:#4a5ecc;--hbg:#eef0fc;--hln:#d8ddf8;--hsh:#4a5ecc52}.hue-6[data-v-f98fb83b]{--h:#c9557a;--hbg:#fdeef3;--hln:#f7d6e2;--hsh:#c9557a52}.hue-7[data-v-f98fb83b]{--h:#4f8a3f;--hbg:#eef7ea;--hln:#d5ebcc;--hsh:#4f8a3f52}.hue-8[data-v-f98fb83b]{--h:#5b7085;--hbg:#eef1f4;--hln:#dbe1e8;--hsh:#5b708552}[data-theme=dark] .hue-1[data-v-f98fb83b]{--h:#6cc2e8;--hbg:#14293a;--hln:#1f4257}[data-theme=dark] .hue-2[data-v-f98fb83b]{--h:#a79cf0;--hbg:#211d3d;--hln:#322c5c}[data-theme=dark] .hue-3[data-v-f98fb83b]{--h:#e5b662;--hbg:#322613;--hln:#4d3a1c}[data-theme=dark] .hue-4[data-v-f98fb83b]{--h:#63c9c1;--hbg:#12302e;--hln:#1c4a46}[data-theme=dark] .hue-5[data-v-f98fb83b]{--h:#8f9cf0;--hbg:#1b2145;--hln:#2a3266}[data-theme=dark] .hue-6[data-v-f98fb83b]{--h:#e88fac;--hbg:#3a1c28;--hln:#55293b}[data-theme=dark] .hue-7[data-v-f98fb83b]{--h:#8fcf7a;--hbg:#162a12;--hln:#24421d}[data-theme=dark] .hue-8[data-v-f98fb83b]{--h:#9aabbd;--hbg:#1b232c;--hln:#2a343f}.h-300[data-v-698ebb4c],.h-300[data-v-4d87ee30]{height:300px}.no-data-div[data-v-9b9983e5]{text-align:center;padding-top:10px}.no-data-title[data-v-9b9983e5]{color:#666;font-family:Helvetica Neue,Helvetica,Arial,sans-serif;font-size:14px;font-weight:600;line-height:1.2}.panel-heading[data-v-c92eacb9]{padding:6px 15px}.panel-heading.row[data-v-c92eacb9]{margin:0}.rpt_icon[data-v-c92eacb9]{cursor:pointer}.chart-panel-heading[data-v-c92eacb9]{padding-top:.5rem;padding-left:0}.chart-list[data-v-c92eacb9]{flex-wrap:wrap;display:flex}#chart-container[data-v-c92eacb9]{margin:1rem -5px}.btn-group[data-v-f9b74aca]{padding-left:3px;padding-right:3px}.report-box-primary[data-v-f9b74aca]{padding:0!important}.ml-10[data-v-f9b74aca]{margin-left:11px}.sla-trend-card[data-v-803e6d3c]{container-type:inline-size}.sla-trend-subtitle[data-v-803e6d3c]{color:#6c757d;margin:10px 16px 0;font-size:13px}.sla-trend-layout[data-v-803e6d3c]{align-items:stretch;gap:0;display:flex}.sla-trend-chart-col[data-v-803e6d3c]{flex:auto;min-width:0;padding:8px 16px 4px}.sla-trend-legend[data-v-803e6d3c]{justify-content:center;align-items:center;gap:20px;padding:4px 0 8px;display:flex}.sla-legend-chip[data-v-803e6d3c]{color:#52514e;align-items:center;gap:6px;font-size:13px;display:inline-flex}.sla-legend-swatch[data-v-803e6d3c]{border-radius:50%;width:10px;height:10px;display:inline-block}.sla-trend-canvas-wrap[data-v-803e6d3c]{height:360px;position:relative}.sla-trend-canvas[data-v-803e6d3c]{width:100%!important;height:100%!important}.sla-trend-empty[data-v-803e6d3c]{justify-content:center;align-items:center;height:360px;display:flex}.sla-inflight-note[data-v-803e6d3c],.sla-trend-footnote[data-v-803e6d3c]{color:#6c757d;padding:6px 4px 8px;font-size:12px}.sla-trend-footnote[data-v-803e6d3c]{border-top:1px solid #f0f0f0;margin-top:4px}.sla-sentiment-line[data-v-803e6d3c]{background:#7c3aed;border-radius:2px;width:24px;height:2px;display:inline-block}.sla-sentiment-breakdown-slot[data-v-803e6d3c]{border-top:1px solid #f0f0f0;margin-top:8px;padding:8px 0 0}.sla-elea-badge[data-v-803e6d3c]{font-size:11px}.sla-trend-stats-col[data-v-803e6d3c]{background:#fafafa;border-left:1px solid #eee;flex-direction:column;flex:0 0 220px;padding:20px 18px;display:flex}.sla-stat-block[data-v-803e6d3c]{margin-bottom:4px}.sla-stat-label[data-v-803e6d3c]{color:#6c757d;margin-bottom:4px;font-size:12px}.sla-stat-value[data-v-803e6d3c]{font-size:26px;font-weight:600;line-height:1.1}.sla-stat-list[data-v-803e6d3c]{margin:14px 0 0;padding:0;list-style:none}.sla-stat-list li[data-v-803e6d3c]{color:#52514e;align-items:center;gap:6px;padding:4px 0;font-size:13px;display:flex}.sla-stat-name[data-v-803e6d3c]{flex:auto}.sla-stat-dot[data-v-803e6d3c]{border-radius:50%;flex-shrink:0;width:8px;height:8px}.sla-stat-num[data-v-803e6d3c]{font-size:14px;font-weight:600}.sla-stat-pct[data-v-803e6d3c]{color:#898781;font-size:12px}.sla-stat-divider[data-v-803e6d3c]{border-top:1px solid #e6e6e6;margin:14px 0}@container (width<=940px){.sla-trend-layout[data-v-803e6d3c]{flex-direction:column}.sla-trend-stats-col[data-v-803e6d3c]{border-top:1px solid #eee;border-left:none;flex:auto}}.sla-bar-body[data-v-fc5ad308]{height:300px;position:relative}.sla-chart-subtitle[data-v-fc5ad308]{font-size:.75rem}.sla-legend-dot[data-v-fc5ad308]{border-radius:50%;width:10px;height:10px;margin-right:4px;display:inline-block}.sla-dot-response[data-v-fc5ad308]{background:#3b82f6d9}.sla-dot-resolution[data-v-fc5ad308]{background:#8b5cf6d9}.sla-note[data-v-e13335b6]{font-size:11px}.rate-label[data-v-e13335b6]{min-width:38px}[data-v-e13335b6] .table-responsive{overflow-x:auto!important}.sla-rt-body[data-v-eef05d6e]{padding-bottom:8px}.sla-attr-note[data-v-eef05d6e]{font-size:11px}[data-v-eef05d6e] .table-responsive{overflow-x:auto!important}.sla-tab-body[data-v-1131b823]{max-height:400px;overflow-y:auto}.sla-fcr-donut[data-v-1131b823]{width:160px;height:160px}.sla-fcr-donut canvas[data-v-1131b823]{width:100%!important;height:100%!important}.sla-fcr-donut-center[data-v-1131b823]{text-align:center;white-space:nowrap;pointer-events:none;flex-direction:column;justify-content:center;align-items:center;line-height:1.2;display:flex;position:absolute;inset:0}.sla-legend-dot[data-v-1131b823]{border-radius:50%;width:10px;height:10px;margin-right:4px;display:inline-block}.sla-fcr-label[data-v-1131b823]{font-size:9px}.sla-dot-fcr[data-v-1131b823]{background:#86efac}.sla-dot-nfcr[data-v-1131b823]{background:#fca5a5}.sla-text-fcr[data-v-1131b823]{color:#16a34a}.sla-text-nfcr[data-v-1131b823]{color:#dc2626}.sla-progress[data-v-1131b823]{background-color:#e9ecef;border-radius:100px;height:8px;overflow:hidden}.sla-bar-fcr[data-v-1131b823]{height:100%;width:var(--sla-bar-w,0%);background-color:#86efac}.sla-bar-nfcr[data-v-1131b823]{height:100%;width:var(--sla-bar-w,0%);background-color:#fca5a5}.sla-summary[data-v-28b29579]{background:#fff}[data-v-28b29579] .table-responsive,[data-v-77a2dd49] .table-responsive{overflow-x:auto!important}[data-v-4b59a3f8] td .badge{white-space:normal;word-break:break-all;vertical-align:middle;max-width:100%;display:inline-block}[data-v-4b59a3f8] td{word-break:break-all}[data-v-4b59a3f8] .table-responsive{overflow-x:auto!important}[data-v-4b59a3f8] th[class*=sla-dd-col-ticket]{min-width:200px}[data-v-4b59a3f8] th[class*=sla-dd-col-status]{min-width:180px}[data-v-4b59a3f8] th[class*=sla-dd-col-plan]{min-width:200px}[data-v-4b59a3f8] th[class*=sla-dd-col-priority]{min-width:160px}[data-v-4b59a3f8] th[class*=sla-dd-col-dept],[data-v-4b59a3f8] th[class*=sla-dd-col-agent],[data-v-4b59a3f8] th[class*=sla-dd-col-sla]{min-width:200px}[data-v-4b59a3f8] th{white-space:nowrap}#hd-report-template .VueTables .table-responsive>table{width:max-content;min-width:100%;max-width:max-content}.report-file,.report-ext,.report-type,.report-user,.report-updated-at,.report-created-at,.report-actions{word-break:break-word;max-width:213px}#report-downloads .VueTables .table-responsive{overflow-x:auto}#report-downloads .VueTables .table-responsive>table{width:max-content;min-width:100%;max-width:max-content;overflow:auto!important}#schedule_list .VueTables .table-responsive{overflow-x:auto}#client-report-table .report-name,#client-report-table .report-created,#client-report-table .report-updated,#client-report-table .report-action{word-break:break-all;max-width:250px}#client-report-table .VueTables .table-responsive{overflow-x:auto}#client-report-table .VueTables .table-responsive>table{width:max-content;min-width:100%;max-width:max-content}#client-report-table.dt-sticky-shell .pagination-container{display:none}.draggable-list[data-v-c8d9dd76]{min-height:300px}.report_table[data-v-c8d9dd76]{background-color:#fff;border:1px solid #d4d7dc;min-width:100%;margin-top:20px}.report_owner[data-v-c8d9dd76]{padding:25px}.report_owner_wish[data-v-c8d9dd76]{text-align:center;margin-top:5px;font-weight:400}.report_table_pad[data-v-c8d9dd76]{background:#f4f6f9;padding:10px}.report_table_main[data-v-c8d9dd76]{background-color:#fff;border:1px solid #d4d7dc;min-width:100%;margin-bottom:20px}.report_color_row[data-v-c8d9dd76]{background-color:#3d9eed}.report_color_row_td[data-v-c8d9dd76]{padding:20px}.report_calendar[data-v-c8d9dd76]{text-align:center;text-transform:uppercase;background-color:#fff;border:1px solid #fff;width:10%}.report_calendar span[data-v-c8d9dd76]{color:#3d9eed;font-size:12px;font-weight:600;line-height:20px}.report_daily_head[data-v-c8d9dd76]{color:#fff;margin:0 0 0 15px;font-size:22px;line-height:30px}.report_calendar_date[data-v-c8d9dd76]{text-align:center;border:1px solid #fff;width:66px}.report_calendar_date span[data-v-c8d9dd76]{color:#fff;font-size:20px;font-weight:500!important}.report_calendar_day[data-v-c8d9dd76]{color:#fff;margin:0 0 0 15px;font-size:18px;line-height:30px;font-weight:400!important}.report_cal_name[data-v-c8d9dd76]{width:60%}#client-report-schedule-table .schedule-frequency,#client-report-schedule-table .schedule-created,#client-report-schedule-table .schedule-updated,#client-report-schedule-table .schedule-action,#client-report-schedule-table .schedule-status{word-break:break-all;max-width:250px}#client-report-schedule-table .VueTables .table-responsive{overflow-x:auto}#client-report-schedule-table .VueTables .table-responsive>table{width:max-content;min-width:100%;max-width:max-content}#client-report-schedule-table.dt-sticky-shell .pagination-container{display:none}