.panel,.panel-group .panel,.panel-group .panel-heading,.panel-group .panel-body{-webkit-border-radius:0;-moz-border-radius:0;border-radius:0}.panel-title{font-family:Tahoma}.mx-datepicker{width:100%!important}.rtl .mx-icon-calendar,.rtl .mx-icon-clear{right:auto;left:8px}.report-column-element{min-width:max-content;min-height:30px}.column-label,.form-check-input{cursor:pointer}.drag-btn{cursor:move;visibility:hidden}.report-column-list:hover>.drag-btn{visibility:visible}.report-column-list{cursor:default}.report-column-list:active{color:#212529!important;background-color:transparent!important}.column-list-btn-element{padding:10px 10px 10px 0;position:sticky;bottom:0;background-color:#fff;width:100%}#dropdown-menu-columns{margin-top:10px;margin-left:10px}#scrollable-ul{max-height:280px;min-width:300px;overflow-y:auto;overflow-x:auto;border:1px solid gainsboro;padding:10px 10px 0}.filter-info{font-size:13px}.sla-share-label{line-height:2}.report-modify[data-v-add9afcc]{position:relative;left:68px}.text-header[data-v-add9afcc]{font-size:15px}.text-header[data-v-add9afcc]:hover{color:#3c8dbc;cursor:pointer}.resize-icon[data-v-add9afcc]{width:38px!important;font-size:25px!important}.report-body[data-v-add9afcc]{height:150px!important}@media(max-width:900px){.report-body[data-v-add9afcc]{min-height:270px!important}}@media(max-width:600px){.report-body[data-v-add9afcc]{min-height:100px!important}}@media(max-width:500px){.report-body[data-v-add9afcc]{min-height:100px!important}}.custom-dropdown-menu[data-v-add9afcc]{position:absolute;top:-5px!important;left:0;will-change:transform}.badge-style[data-v-add9afcc]{padding-inline:3px;vertical-align:-5px}.ml-6[data-v-add9afcc]{margin-left:6px}.fw-500[data-v-add9afcc]{font-weight:500!important}.h-300[data-v-da493989],.h-300[data-v-2243d6f1],.h-300[data-v-f622948a]{height:300px}.no-data-div[data-v-31e949dd]{padding-top:10px;text-align:center}.no-data-title[data-v-31e949dd]{color:#666;font-family:Helvetica 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4px}.sla-trend-legend[data-v-fea92c80]{display:flex;justify-content:center;align-items:center;gap:20px;padding:4px 0 8px}.sla-legend-chip[data-v-fea92c80]{display:inline-flex;align-items:center;gap:6px;font-size:13px;color:#52514e}.sla-legend-swatch[data-v-fea92c80]{width:10px;height:10px;border-radius:50%;display:inline-block}.sla-trend-canvas-wrap[data-v-fea92c80]{height:360px;position:relative}.sla-trend-canvas[data-v-fea92c80]{width:100%!important;height:100%!important}.sla-trend-empty[data-v-fea92c80]{height:360px;display:flex;align-items:center;justify-content:center}.sla-inflight-note[data-v-fea92c80],.sla-trend-footnote[data-v-fea92c80]{font-size:12px;color:#6c757d;padding:6px 4px 8px}.sla-trend-footnote[data-v-fea92c80]{border-top:1px solid #f0f0f0;margin-top:4px}.sla-sentiment-line[data-v-fea92c80]{display:inline-block;width:24px;height:2px;background:#7c3aed;border-radius:2px}.sla-sentiment-breakdown-slot[data-v-fea92c80]{border-top:1px solid #f0f0f0;padding:8px 0 0;margin-top:8px}.sla-elea-badge[data-v-fea92c80]{font-size:11px}.sla-trend-stats-col[data-v-fea92c80]{flex:0 0 220px;border-left:1px solid #eee;background:#fafafa;padding:20px 18px;display:flex;flex-direction:column}.sla-stat-block[data-v-fea92c80]{margin-bottom:4px}.sla-stat-label[data-v-fea92c80]{font-size:12px;color:#6c757d;margin-bottom:4px}.sla-stat-value[data-v-fea92c80]{font-size:26px;font-weight:600;line-height:1.1}.sla-stat-list[data-v-fea92c80]{list-style:none;padding:0;margin:14px 0 0}.sla-stat-list li[data-v-fea92c80]{display:flex;align-items:center;gap:6px;font-size:13px;padding:4px 0;color:#52514e}.sla-stat-name[data-v-fea92c80]{flex:1 1 auto}.sla-stat-dot[data-v-fea92c80]{width:8px;height:8px;border-radius:50%;flex-shrink:0}.sla-stat-num[data-v-fea92c80]{font-size:14px;font-weight:600}.sla-stat-pct[data-v-fea92c80]{font-size:12px;color:#898781}.sla-stat-divider[data-v-fea92c80]{border-top:1px solid #e6e6e6;margin:14px 0}@container (max-width: 940px){.sla-trend-layout[data-v-fea92c80]{flex-direction:column}.sla-trend-stats-col[data-v-fea92c80]{flex:1 1 auto;border-left:none;border-top:1px solid #eee}}.sla-bar-body[data-v-c50546a0]{height:300px;position:relative}.sla-chart-subtitle[data-v-c50546a0]{font-size:.75rem}.sla-legend-dot[data-v-c50546a0]{display:inline-block;width:10px;height:10px;border-radius:50%;margin-right:4px}.sla-dot-response[data-v-c50546a0]{background:#3b82f6d9}.sla-dot-resolution[data-v-c50546a0]{background:#8b5cf6d9}.sla-note[data-v-fdbc6048]{font-size:11px}.rate-label[data-v-fdbc6048]{min-width:38px}[data-v-fdbc6048] table{table-layout:fixed;width:100%}[data-v-fdbc6048] th[class*=sla-col-name]{width:260px}[data-v-fdbc6048] th[class*=sla-col-num]{width:110px}[data-v-fdbc6048] th[class*=sla-col-rate]{width:200px}[data-v-fdbc6048] th{white-space:nowrap}.sla-rt-body[data-v-ddb0cfcf]{padding-bottom:8px}.sla-attr-note[data-v-ddb0cfcf]{font-size:11px}[data-v-ddb0cfcf] table{table-layout:fixed;width:100%}[data-v-ddb0cfcf] th[class*=sla-col-name]{width:320px}[data-v-ddb0cfcf] th[class*=sla-col-num]{width:160px}[data-v-ddb0cfcf] th[class*=sla-col-avg]{width:200px}[data-v-ddb0cfcf] th{white-space:nowrap}.sla-metric-icon[data-v-ddb0cfcf]{width:36px;height:36px;background:#0000000f}.sla-rt-table[data-v-ddb0cfcf] .globe-search{min-width:320px}.sla-tab-body[data-v-856071e1]{max-height:400px;overflow-y:auto}.sla-fcr-donut[data-v-856071e1]{width:160px;height:160px}.sla-fcr-donut canvas[data-v-856071e1]{width:100%!important;height:100%!important}.sla-fcr-donut-center[data-v-856071e1]{position:absolute;inset:0;display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;line-height:1.2;white-space:nowrap;pointer-events:none}.sla-legend-dot[data-v-856071e1]{display:inline-block;width:10px;height:10px;border-radius:50%;margin-right:4px}.sla-fcr-label[data-v-856071e1]{font-size:9px}.sla-dot-fcr[data-v-856071e1]{background:#86efac}.sla-dot-nfcr[data-v-856071e1]{background:#fca5a5}.sla-text-fcr[data-v-856071e1]{color:#16a34a}.sla-text-nfcr[data-v-856071e1]{color:#dc2626}.sla-progress[data-v-856071e1]{height:8px}.sla-bar-fcr[data-v-856071e1]{width:var(--sla-bar-w, 0%);background-color:#86efac}.sla-bar-nfcr[data-v-856071e1]{width:var(--sla-bar-w, 0%);background-color:#fca5a5}.sla-summary[data-v-628635d9]{background:#fff}[data-v-628635d9] table{table-layout:fixed;width:100%}[data-v-628635d9] th[class*=sla-col-name],[data-v-628635d9] th[class*=sla-col-num],[data-v-628635d9] th[class*=sla-col-rate]{width:200px}[data-v-628635d9] th[class*=sla-col-delta]{width:150px}[data-v-628635d9] th{white-space:nowrap}[data-v-58bf3f20] table{table-layout:fixed;width:100%}[data-v-58bf3f20] th[class*=sla-col-ticket]{width:140px}[data-v-58bf3f20] th[class*=sla-col-date]{width:190px}[data-v-58bf3f20] th[class*=sla-col-status]{width:130px}[data-v-58bf3f20] th[class*=sla-col-agent],[data-v-58bf3f20] th[class*=sla-col-sla-status]{width:170px}[data-v-58bf3f20] th[class*=sla-col-time]{width:260px}[data-v-58bf3f20] th{white-space:nowrap}[data-v-e5b519c3] table{table-layout:fixed}[data-v-e5b519c3] th[class*=sla-col-ticket]{width:200px}[data-v-e5b519c3] th[class*=sla-col-ticket-status]{width:150px}[data-v-e5b519c3] th[class*=sla-col-plan]{width:250px}[data-v-e5b519c3] th[class*=sla-col-tag],[data-v-e5b519c3] th[class*=sla-col-dept],[data-v-e5b519c3] th[class*=sla-col-agent],[data-v-e5b519c3] th[class*=sla-col-status]{width:200px}[data-v-e5b519c3] th{white-space:nowrap}[data-v-e5b519c3] td .badge{display:inline-block;max-width:100%;white-space:normal;word-break:break-all;vertical-align:middle}[data-v-e5b519c3] td{word-break:break-all}.sla-date-dropdown[data-v-6ae3e7ce]{min-width:222px}.sla-date-dropdown .dropdown-item.active[data-v-6ae3e7ce]{background-color:#e9ecef!important;color:inherit!important;font-weight:600}.sla-date-dropdown .dropdown-item.active[data-v-6ae3e7ce]:after{content:"";font-family:"Font Awesome 5 Free",sans-serif;font-weight:900;float:right;color:#0d6efd;font-size:11px;margin-top:2px}[data-v-6ae3e7ce] .card-light .card-header{padding-top:1rem;padding-bottom:1rem}.report-content-row[data-v-dc55587e]{height:calc(100vh - 230px)}.report-main-col .table-responsive[data-v-dc55587e]{max-height:calc(100vh - 370px);overflow-y:auto}.report-main-col .table-responsive[data-v-dc55587e]::-webkit-scrollbar{width:4px;height:4px}.report-main-col .table-responsive[data-v-dc55587e]::-webkit-scrollbar-track{background:transparent}.report-main-col .table-responsive[data-v-dc55587e]::-webkit-scrollbar-thumb{background-color:#cbd5e1;border-radius:4px}.report-main-col .table-responsive[data-v-dc55587e]::-webkit-scrollbar-thumb:hover{background-color:#94a3b8}.report-main-col .pagination-container[data-v-dc55587e]{position:sticky;bottom:0;background:#fff;padding:8px 4px;border-top:1px solid #dee2e6;display:flex;justify-content:space-between;align-items:center}.report-file,.report-ext,.report-type,.report-user,.report-updated-at,.report-created-at,.report-actions{max-width:213px;word-break:break-word}#report-downloads .VueTables .table-responsive{overflow-x:auto}#report-downloads .VueTables .table-responsive>table{width:max-content;min-width:100%;max-width:max-content;overflow:auto!important}.box-header h3[data-v-421e6079]{font-family:Source Sans 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10px;line-height:1.8}.info-box-without-icon[data-v-881584c7]{display:block;min-height:75px;background:#fff;width:100%;border-radius:2px;margin-bottom:15px}.info-box-icon[data-v-881584c7]{color:#fff}.info-box-content-without-icon[data-v-881584c7]{padding:1rem}.box-icon-color[data-v-881584c7]{color:#1f2d3db3!important}#dark-text[data-v-881584c7]{color:#343a40!important}.daily-widget[data-v-881584c7]{cursor:move}.report_table[data-v-b315a2fc]{min-width:100%;background-color:#fff;border:1px solid #d4d7dc;margin-top:20px}.report_head[data-v-b315a2fc]{padding-left:20px;padding-top:20px}.report_head_h4[data-v-b315a2fc]{color:#3d9eed;font-size:16px;font-weight:500;display:inline-block;margin:7px}.report_content[data-v-b315a2fc]{padding:8px 20px 20px 25px;width:70%}.report_line[data-v-b315a2fc]{padding-left:25px;padding-right:25px}.report_line_hr[data-v-b315a2fc]{margin-top:10px;background-color:#d3d3d3}.report_content_title[data-v-b315a2fc]{color:gray;font-size:12px}.report_content_date[data-v-b315a2fc]{color:red;font-size:12px}.daily-widget[data-v-b315a2fc]{cursor:move}.report_badge[data-v-b315a2fc]{border-radius:3px;font-size:70%;font-weight:700;padding:1px 6px 3px 3px;text-decoration:none!important;color:#fff;background-color:#17a2b8}.report_badge_1[data-v-b315a2fc]{border-radius:3px;font-size:70%;font-weight:700;padding:1px 6px 3px 3px;text-decoration:none!important;color:#1f2d3d;background-color:#ffc107}.report_count[data-v-b315a2fc]{background:#fff;border:1px solid lightblue;color:#3d9eed;padding:.1rem 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span[data-v-018e1c3d]{font-weight:600;color:#3d9eed;font-size:12px;line-height:20px}.report_daily_head[data-v-018e1c3d]{color:#fff;font-size:22px;line-height:30px;margin:0 0 0 15px}.report_calendar_date[data-v-018e1c3d]{border:1px solid #fff;width:66px;text-align:center}.report_calendar_date span[data-v-018e1c3d]{font-size:20px;color:#fff;font-weight:500!important}.report_calendar_day[data-v-018e1c3d]{color:#fff;font-weight:400!important;font-size:18px;line-height:30px;margin:0 0 0 15px}.p_18[data-v-018e1c3d]{padding:18px}.report_cal_name[data-v-018e1c3d]{width:60%}.report_cal_edit[data-v-018e1c3d]{width:1%}@keyframes rotate-018e1c3d{0%{transform:rotate(0)}to{transform:rotate(360deg)}}.btn-tool.rotating i[data-v-018e1c3d]{animation:rotate-018e1c3d 2s linear infinite}.report-name,.report-created,.report-updated,.report-action{max-width:250px;word-break:break-all}#client-report-table .VueTables .table-responsive{overflow-x:auto}#client-report-table .VueTables 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span[data-v-bda12e53]{font-weight:600;color:#3d9eed;font-size:12px;line-height:20px}.report_daily_head[data-v-bda12e53]{color:#fff;font-size:22px;line-height:30px;margin:0 0 0 15px}.report_calendar_date[data-v-bda12e53]{border:1px solid #fff;width:66px;text-align:center}.report_calendar_date span[data-v-bda12e53]{font-size:20px;color:#fff;font-weight:500!important}.report_calendar_day[data-v-bda12e53]{color:#fff;font-weight:400!important;font-size:18px;line-height:30px;margin:0 0 0 15px}.p_18[data-v-bda12e53]{padding:18px}.report_cal_name[data-v-bda12e53]{width:60%}@keyframes rotate-bda12e53{0%{transform:rotate(0)}to{transform:rotate(360deg)}}.btn-tool.rotating i[data-v-bda12e53]{animation:rotate-bda12e53 2s linear infinite}.schedule-frequency,.schedule-created,.schedule-updated,.schedule-action,.schedule-status{max-width:250px;word-break:break-all}#client-report-schedule-table .VueTables .table-responsive{overflow-x:auto}#client-report-schedule-table .VueTables .table-responsive>table{width:max-content;min-width:100%;max-width:max-content;overflow:auto!important}